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L.O.V.E
is a way of communicating.
Home sweet
Home gets sweeter when you learn communication skills. Here are
four tips
1.
Right vs. Left:
When someone holds an opposing view, go over to their side
completely. Listen, explore their point of view and see if you
could defend it. You will realize they were on the left side and
you were on the right side. Both of you are describing a scene
but looking at it from a different sides of the street. Now you
see the whole. Remember, if you want the big picture give up
“being right”. Do this first and the following techniques
work better.
2. Be
clear. Vague
communication causes too much stress. Get clear and you will
know the next step and who is going to take it. This form
of communication clears up confusion with clarifying questions.
If you are in doubt about how they feel, ask. Clear up vague
areas right away. Have them repeat your message back to you, and
you do the same. This guarantees understanding. Get it all out
in the open so everyone knows what is expected and what is next.
Use win-win as your end result.
3.
Don’t complain,
especially to someone who can’t help you. Make this a law in
your life. Behind every complaint is a request you are not
making. Ask yourself. What do you want? Who can you ask? What’s
in it for them? Formulate a clear request and deliver it at the
right time. Don’t ask for everything all at once. Start small,
be willing to negotiate and make another request if your first
one is rejected.
4. The
LOVE formula: Listen, Open, Validate, Energize.
This is a
way to remember the basics. Listen to their side and go
there. Listen to what they are saying behind the
complaint. Maybe they need understanding or just to be heard.
Let them know you are listening, say “I hear you”, and repeat
things back to them. Open to their point of view. Open
to the possibility they are right and will contribute to you. In
this formula you supply a right motive to their actions. Open
your mind to their right motive. They mean well. Their
motives are just like yours, safety, security, peace, fun. You
want the same things. We tend to judge ourselves by our motives
and others by their actions. If you reverse that, your world
will improve. Give them the benefit of the doubt and presume
they mean well. After you have their motive established,
validate.
You are both right, just
looking at it from different sides. Validate both points
of view. Validate both sides because your motives are
similar. Validate these motives you share. Also Validate
their right to differ. Then Energize, this means some
action. It may be as simple as saying “We disagree, but lets
stay open”. Or invite them to come up with options that may be
agreeable to both, and you put forth a few ideas also.
Energize by acknowledging them for their willingness to
talk, expressing gratitude, declaring what you want, or coming
up with a plan.
The L.O.V.E formula can clear
up past resentments easily. The other party need not be present.
Just do the process by yourself and see what happens when you
give them the right motive and go through the steps in your
imagination.
I hope these tips were useful.
Communication is a vast subject and if you commit to learning
the skills you will have more success in every area of your
life. Become a master communicator and your family life will be
much happier in every way.
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